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SAP Knowledge Base Article - PreviewSymptom
In ITSM CRM Web UI, there are several transaction types displayed for one Message type (such as Incidents or Change documents) and you want to limit the display to one or more specific type of transaction types (e.g ZMIN for Incidents).
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Environment
- SAP Solution manager 7.1
- SAP Solution manager 7.2
Keywords
SOLMAN, Solution Manager 7.2, CRM_UI, ITSM, My messages, Assigned to me, widget, SPRO, filter, transaction type, DNO_CUST04, limit, restrict , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
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