SAP Knowledge Base Article - Public

2403049 - Workflow approval history not appearing in History


Referring to the SAP SF Implementing Employee Central Core a section on 'View Workflow Approval History'. However, this button is not visible in history records.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors EmployeeCentral - Workflow

Reproducing the Issue

  1. Go to one of the below mentioned effective-dated portlet.
  2. Click on History Icon.
  3. Navigate to the record which is associated with workflow.
  4. Observe a button "View Approval History" near "Edit" button.

View approval history button is available for below 4 entities:

Personal Information


Job Information


Compensation Information


Job Relationships



Missing Permissions


  • "View approval history" button is only available for the records in history for which a workflow exists.
  • This button is visible just beside Edit button.
    View approval history button.png
  • The user must have "view current" and "view history" permission to at least a single field of that portlet/entity.view current permission.png
  • In addition the user must have permissions to "" for the required portlet. This permission can be found under the "Employee Data" permission section. 
    Only the View permission is relevant, Edit has no function. 
    View Workflow Approval History.png


View Workflow Approval History, workflow, history, approval , KBA , employee central , view workflow approval history , successfactors , people profile 3 , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions