SAP Knowledge Base Article - Preview

2403335 - FWB 00090 received during installation of BI platform on an Oracle CMS DB

Symptom

  • Attempted installation of the BI platform using an Oracle CMS DB results in the following:
    An error has occurred.
    Database access error. Reason Loading shared object failed. First tried to load library clntsh and failed because of error: . Second tried to load library libclntsh.so and failed because or error: . (FWB 00090)
    The system cannot verify the database logon information.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x 
  • Linux / Unix 
  • Central Management Server (CMS) Database (DB): Oracle

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence, Edge edition 4.2, standard package

Keywords

[clntsh: cannot open shared object file: No such file or directory]. [libclntsh.so: cannot open shared object file: No such file or directory]. (FWB 00090) , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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