SAP Knowledge Base Article - Preview

2403394 - How to Change Support Incident Details - SAP ONE Support Launchpad

Symptom

  • Move incidents to a different customer number
  • Copy of your incident history
  • Reassign incident to a different account
  • Transfer incidents to a different customer number
  • Transfer support incidents to a new customer number
  • How to transfer incident to a different installation number
  • How to change S-User ID or reporter on a support incident
  • How to migrate support incidents to a new customer number
  • How to move support message to a different customer number
  • Migrating incidents from old customer number to new customer number
  • Moved from an old customer number to a new customer number
  • Reassigned Systems from one customer number to another, can we move the incidents?


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Environment

SAP ONE Support Launchpad

Keywords

support messages , migration of incidents , migrating incidents , move incidents , transfer incidents , Meldungen kopieren , copy history , Meldungstransfer , Meldungshistorie kopieren , change incident details , incorrect system , change incident , KBA , XX-SER-SAPSMP-SUP , Support Applications , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , Problem

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