SAP Knowledge Base Article - Preview

2403394 - How to change support case details - SAP for Me

Symptom

  • Move cases to a different customer number
  • Copy of your case history
  • Reassign case to a different account
  • Transfer cases to a different customer number
  • Transfer support cases to a new customer number
  • How to transfer cases to a different installation number
  • How to change S-User ID or reporter on a support case
  • How to migrate support cases to a new customer number
  • How to move support message to a different customer number
  • Migrating cases from old customer number to new customer number
  • Moved from an old customer number to a new customer number
  • Reassigned Systems from one customer number to another, can we move the cases?


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Environment

SAP for Me

Keywords

support messages , migration of cases, migrating incidents , move incidents , transfer incidents , Meldungen kopieren , copy history , Meldungstransfer , Meldungshistorie kopieren , change incident details , incorrect system , change case , KBA , XX-SER-FORME , SAP for Me , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , How To

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