2403529 - Error related to JAVA pops up in Lumira Desktop

• Error: "0 while trying to invoke the method java.io.File.isDirectory() of a null object loaded from local variable 'directory'"
• Error: "Unable to check if documentExists: Server Error"
• Preference panel cannot open by clicking menu File > Preferences
• Extensions panel cannot open by clicking menu File -> Extensions
• Process hangs at the "Acquisition completed" stage option when try to create a new Lumira document
• Below trace log observed in trace file
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  +1100|Information|Information|==|S| |TraceLog| 8008|  42|Thread-16       | ||||||||||||||||||||com.sap.hilo.desktop.v2.V2Main$StreamGobbler||SAPLumira.exe output: [xxxx/xx:ERROR:ssl_client_socket_openssl.cc(1071)] handshake failed; returned 0, SSL error code 1, net_error -117
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• SAP Lumira Desktop 1.0

java , jvm , jre , java.io.File.isDirectory , isDirectory , isDirectory() , documentExists , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , How To