SAP Knowledge Base Article - Public

2403538 - Error: The database driver is misconfigured on SAP Analytics Cloud when creating a SQL connection


Creating a connection to a SQL Database, the following error appears:

    The database driver is misconfigured. Contact your SAP Analytics Cloud agent administrator.
    The database driver is misconfigured. Contact your SAP BusinessObjects Cloud agent administrator. 

In the traces area of the application you will find the following stack:

  • Message: Exception@/sap/fpa/services/core/system/Exception.xsjslib:106

If you examine the Tomcat log file: stderr.log you will find the following line:

  • SEVERE [http-nio-8080-exec-7] ERROR_DRIVER_NOT_CONFIGURED


  • SAP Analytics Cloud

Reproducing the Issue

  1. Configure SQL Database access as indicated in SAP Analytics Cloud User's Guide.
  2. Configure the file with an entry for the SQL database, for example SQL server:
  • MS SQL Server 2014="C:\SACBOC_Agent_JDBC_Driver\sqljdbc_6.0\enu\sqljdbc4.jar" or "C:\Program Files\Apache Software Foundation\Tomcat 9.0\sqljdbc.jar"


  • The double quotes characters are not necessary and are read as part of the path.
  • The path to the library file  may not be correct or is not accessible due to security reasons.


Remove the double quote characters from the path to the JAR file and confirm the path is correct / accessible:

  • MS SQL Server 2014=C:\SAC_Agent_JDBC_Driver\sqljdbc_6.0\enu\sqljdbc4.jar
  • MS SQL Server 2014=C:\Program Files\Apache Software Foundation\Tomcat 9.0\sqljdbc.jar

See Also

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SAP Analytics Cloud 1.0