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2404096 - SOLMANDIAG and WEBADMIN fails with error 'Internal error, session terminated' - Return Code 748

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

After the installation and configuration of SAP Solution Manager 7.20 system, the RFCs SOLMANDIAG and WEBADMIN are failing with the following error:

Connection Error
Error when opening an RFC connection (CPIC-CALL: 'ThSAPOCMINIT', communication rc:)
ERROR: Internal error, session terminated
LOCATION: SAP-Server <instance_host>_<SID>_XX on host <instance_host> (wp 15)
COMPONENT: CPIC
COUNTER: 339
MODULE:
LINE:
RETURN CODE: 748
SUBRC: 0
RELEASE: 745

The following picture describes the issue:

error.jpg

In dev_rfc, the following error is detected.

 CPIC-CALL: 'ThSAPOCMINIT', communication rc: CM_PARAMETER_ERROR (cmRc=19), taskhandler rc: TP_REG_ACCESS_DENIED (thRc=748)
Internal error, session terminated
ABAP Programm: RSRFCPIN (Transaction: SM59)
User: <User ID> (Client: <CLNT no.>)
Destination: WEBADMIN (Handle: 2, DtConId: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX, DtConCnt: 0, ConvId: ,)
EPP RootContextId: XXXXXXXXXXXXXXXXXXXXXXXXXXXX, ConnectionId: 00000000000000000000000000000000, ConnectionCnt: 0
EPP TransactionId: XXXXXXXXXXXXXXXXXXXXXXXXX
Error RFCIO_ERROR_SYSERROR in D:/depot/bas/753_REL/src/krn/rfc/abrfcpic.c : 1783
CPIC-CALL: 'ThSAPOCMINIT', communication rc: CM_PARAMETER_ERROR (cmRc=19), taskhandler rc: TP_REG_ACCESS_DENIED (thRc=748)
Internal error, session terminated
DEST =WEBADMIN
HOST =%%RFCSERVER%%
PROG =WEBADMIN
GWHOST =<SAP Solution Manager Java Server Host>
GWSERV =<Instance ID of the SAP Solution Manager Java Server Central Instance>   


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Environment

  • SAP Solution Manager 7.20
  • SAP Solution Manager Diagnostics

Product

SAP Solution Manager 7.2

Keywords

SolMan, sm59, webadmin program, SCS. , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , BC-CST-GW , Gateway/CPIC , Problem

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