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2404096 - SOLMANDIAG and WEBADMIN fails with error 'Internal error, session terminated' - Return Code 748

Symptom

After the installation and configuration of SAP Solution Manager 7.20 system, the RFCs SOLMANDIAG and WEBADMIN are failing with the following error:

Connection Error
Error when opening an RFC connection (CPIC-CALL: 'ThSAPOCMINIT', communication rc:)
ERROR: Internal error, session terminated
LOCATION: SAP-Server <instance_host>_<SID>_XX on host <instance_host> (wp 15)
COMPONENT: CPIC
COUNTER: 339
MODULE:
LINE:
RETURN CODE: 748
SUBRC: 0
RELEASE: 745

The following picture describes the issue:

error.jpg

In dev_rfc, the following error is detected.

 CPIC-CALL: 'ThSAPOCMINIT', communication rc: CM_PARAMETER_ERROR (cmRc=19), taskhandler rc: TP_REG_ACCESS_DENIED (thRc=748)
Internal error, session terminated
ABAP Programm: RSRFCPIN (Transaction: SM59)
User: <User ID> (Client: <CLNT no.>)
Destination: WEBADMIN (Handle: 2, DtConId: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX, DtConCnt: 0, ConvId: ,)
EPP RootContextId: XXXXXXXXXXXXXXXXXXXXXXXXXXXX, ConnectionId: 00000000000000000000000000000000, ConnectionCnt: 0
EPP TransactionId: XXXXXXXXXXXXXXXXXXXXXXXXX
Error RFCIO_ERROR_SYSERROR in D:/depot/bas/753_REL/src/krn/rfc/abrfcpic.c : 1783
CPIC-CALL: 'ThSAPOCMINIT', communication rc: CM_PARAMETER_ERROR (cmRc=19), taskhandler rc: TP_REG_ACCESS_DENIED (thRc=748)
Internal error, session terminated
DEST =WEBADMIN
HOST =%%RFCSERVER%%
PROG =WEBADMIN
GWHOST =<SAP Solution Manager Java Server Host>
GWSERV =<Instance ID of the SAP Solution Manager Java Server Central Instance>   


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Environment

  • SAP Solution Manager 7.20
  • SAP Solution Manager Diagnostics

Product

SAP Solution Manager 7.2

Keywords

SolMan, sm59, webadmin program, SCS. , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , BC-CST-GW , Gateway/CPIC , Problem

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