SAP Knowledge Base Article - Preview

2404385 - Substituted users are not displayed under "Substitute for" tab in My Inbox application


  • Users are experiencing No substituted users found message in My Inbox Fiori application when opening Substitute for menu, even the current user is a planned substitute for another user.


  • Not all substituted users are displayed under Substitute for menu in My Inbox Fiori application.
  • Only substituted users with unplanned substitution are displayed when user click Substitute for button in My Inbox Fiori application.




  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP
  • Task Gateway
  • My Inbox Fiori Application


ABAP platform all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions ; SAP Web Application Server for SAP S/4HANA all versions


SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, My inbox for Manager, GDPR_TGW, no feature to show substituted users for planned substitution in My Inbox, substitute for empty, unplanned substitute only, Filter by Users I am Substituting, Only active unplanned and planned substituted users are listed here as a filter option, activate and deactivate the created unplanned substitution rules , KBA , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-BSE-WFM , Gateway Business Workflow Enablement , OPU-BSC-TGW , Task Gateway , CA-INB , Fiori UI for My Inbox Application , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.