2404385 - Substituted users are not displayed under "Substitute for" tab in My Inbox application

• Users are experiencing No substituted users found message in My Inbox Fiori application when opening Substitute for menu, even the current user is a planned substitute for another user.

• Not all substituted users are displayed under Substitute for menu in My Inbox Fiori application.
• Only substituted users with unplanned substitution are displayed when user click Substitute for button in My Inbox Fiori application.

• SAP NetWeaver
• SAP Web Application Server for SAP S/4HANA
• ABAP PLATFORM - Application Server ABAP
• SAP S/4HANA
• Task Gateway
• My Inbox Fiori Application

SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, My inbox for Manager, GDPR_TGW, no feature to show substituted users for planned substitution in My Inbox, substitute for empty, unplanned substitute only, Filter by Users I am Substituting, Only active unplanned and planned substituted users are listed here as a filter option, activate and deactivate the created unplanned substitution rules , KBA , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-BSE-WFM , Gateway Business Workflow Enablement , CA-INB , Fiori UI for My Inbox Application , OPU-BSC-TGW , Task Gateway , How To