SAP Knowledge Base Article - Preview

2404385 - Substituted users are not displayed under "Substitute for" tab in My Inbox application

Symptom

  • Users are experiencing No substituted users found message in My Inbox Fiori application when opening Substitute for menu, even the current user is a planned substitute for another user.

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  • Not all substituted users are displayed under Substitute for menu in My Inbox Fiori application.
  • Only substituted users with unplanned substitution are displayed when user click Substitute for button in My Inbox Fiori application.

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Environment

  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP
  • SAP S/4HANA
  • Task Gateway
  • My Inbox Fiori Application

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP S/4HANA Cloud Public Edition 2502 ; SAP S/4HANA all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, My inbox for Manager, GDPR_TGW, no feature to show substituted users for planned substitution in My Inbox, substitute for empty, unplanned substitute only, Filter by Users I am Substituting, Only active unplanned and planned substituted users are listed here as a filter option, activate and deactivate the created unplanned substitution rules , KBA , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-BSE-WFM , Gateway Business Workflow Enablement , OPU-BSC-TGW , Task Gateway , CA-INB , Fiori UI for My Inbox Application , How To

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