SAP Knowledge Base Article - Public

2404547 - java.lang.NullPointerException Error in Import Tool - LMS


Error encountered when trying to import data into LMS by using System Admin import tool: Error in importData()
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)...

Caused by: java.lang.NullPointerException
at java.util.Arrays$ArrayList.<init>(
at java.util.Arrays.asList(
at com.plateau.common.core.api.ValidationErrorVOX.<init>(

Note: This error can be seen in the database table PA_SCHEDULED_JOB.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Learning Management System

Reproducing the Issue

  1. Navigate to System Admin ->Tools -> Import Data
  2. Select "Registrations" as a record type
  3. Select "Add" as import option
  4. Import file with few users in order to enroll them to a Scheduled Offering > Submit
  5. Run background job by clicking on Finish button
  6. Job finished with status FAILED


The Admin notification email was not set up in the Application Administration Mail configuration.


  1. Go to System Admin > Configuration > Global Variables > Mail tab
  2. Setup Admin Notification Email:


  3. Click Apply Changes.

See Also

  • 2420708 - Cannot Add/Import User
  • 2387756 - How Import data functionality works on custom column entities - SuccessFactors LMS
  • 2282369 - LMS: Importing admin roles via the Import Data Tool with domain restrictions
  • 2285788 - How to avoid date/time issues when importing via the Import Data Tool


SF, Success Factors, LMS, learning, import data for registrations, java null pointer exception, admin notification email, failed status, import tool , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , Problem


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