Symptom
Error encountered when trying to import data into LMS by using System Admin import tool:
com.plateausystems.elms.bo.entityimport.api.EntityImportServiceException: Error in importData()
at com.plateausystems.elms.bo.entityimport.impl.EntityImportServiceImpl.importData(EntityImportServiceImpl.java:416)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)...
Caused by: java.lang.NullPointerException
at java.util.Arrays$ArrayList.<init>(Arrays.java:2842)
at java.util.Arrays.asList(Arrays.java:2828)
at com.plateau.common.core.api.ValidationErrorVOX.<init>(ValidationErrorVOX.java:66)
Note: This error can be seen in the database table PA_SCHEDULED_JOB.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning Management System
Reproducing the Issue
- Navigate to System Admin ->Tools -> Import Data
- Select "Registrations" as a record type
- Select "Add" as import option
- Import file with few users in order to enroll them to a Scheduled Offering > Submit
- Run background job by clicking on Finish button
- Job finished with status FAILED
Cause
The Admin notification email was not set up in the Application Administration Mail configuration.
Resolution
- Go to System Admin > Configuration > Global Variables > Mail tab
- Setup Admin Notification Email:
- Click Apply Changes.
See Also
Keywords
SF, Success Factors, LMS, learning, import data for registrations, java null pointer exception, admin notification email, failed status, import tool , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , Problem
Product
Attachments
Error.txt |