SAP Knowledge Base Article - Preview

2404752 - WDA: WinWord.exe process is started multiple while using IE11

Symptom

  • There are multiple Winword.exe processes in Task-Manager, the number of processes are twice as much as the started WebDynpro application.
  • Users are experiencing memory shortage and there are multiple Winword.exe processes in Task-Manager.
  • CRM WebUI is generating multiple Winword.exe processes in Task-Manager.

466288_Winword.png


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Environment

  • Web Dynpro for ABAP
  • SAP NetWeaver 7.3, SAP_BASIS SAPKB730XX
  • SAP enhancement package 1 for SAP NetWeaver 7.3, SAP_BASIS SAPKB731XX
  • SAP NetWeaver 7.4, SAP_UI SAPK-740XXINSAPUI
  • SAP NetWeaver 7.5, SAP_UI SAPK-750XXINSAPUI
  • CRM
  • Internet Explorer 11 (IE11)

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Web Dynpro; Webdynpro, MIME, Inconsistency, SAP_UI, Update, Upgrade, winword, winword.exe, multiple, Windows, IE11, Internet Explorer, CRM, WebUI, Incident Management, Memory, TaskManager, Task-manager, UR, attachment, assignment block , KBA , BC-WD-ABA , Web Dynpro ABAP , CRM-BF-COM , Content Management , Problem

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