Symptom
System is setting a Completion Date to a Ticket when the Status is changed, even though this is not the Completed Status.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Assignment Status, Status Assignment, Life Cycle, Status , KBA , status , life cycle status , status assignment , LOD-CRM-SRP , Service Request Processing , How To
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