SAP Knowledge Base Article - Public

2404796 - An Error Occurs When Trying to Preview an Outbound Delivery


You are trying to preview the Outbound Delivery XXX, however you are getting an unexpected error.

XXX = Outbound Delivery ID.


SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Outbound Logistics work center.
  2. Select Outbound Deliveries view.
  3. Search for the Outbound Delivery XXX.
  4. Select the Outbound Delivery XXX.
  5. Choose Preview.
  6. Select Preview.

You face the dump:

An error occurred

Please try resuming your work. If you still face issues, report an case.


The Outbound Delivery XXX has never been Released and it is Canceled, hence there is no delivered quantity. The dump is raised as there is no material quantity to prepare the output data.


Currently ByDesign does not have an error message for this case, hence the dump is the expected behavior from the system.


Crash ; 500 SAP Internal Server Error ; Dump ; Cancelled , KBA , crash , 500 sap internal server error , dump , cancelled , AP-ODP-ODR , Outbound Delivery Request , How To


SAP Business ByDesign all versions