SAP Knowledge Base Article - Preview

2405440 - When changing the Contact of a Ticket , the Reported By also gets changed

Symptom

When changing the Contact of a Ticket , the Reported By field also gets changed.


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Environment

SAP Cloud for Customer / Service

Product

SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer add-ins 1808 ; SAP Cloud for Customer add-ins 1811 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

Ticket, Reported By. , KBA , LOD-CRM-SRP , Service Request Processing , How To

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