SAP Knowledge Base Article - Public

2405458 - Image is not appearing in the Employee Portal webpage - Onboarding

Symptom

  • Images not appearing in Employee Portal webage

Environment

  • Employee Portal

Resolution

  • If your Images are not appearing but showing a broken symbol check the following:
    • Go to Site Actions > View All Content > App Config
      • Confirm that the WSUrl and SiteURL are pointing to the correct environment (Production, Preivew or Stage)
      • Click on each broken image
        • Click on edit
        • Click on the broken image > right mouse click on the image > click on image properties > make sure the URL is correct
        • In the URL you will all see the location of the image > check the folder where the URL is pointing to and confirm the image is there

IF everything looks correct and you are still seeing a broken image, create a case in the SAP Support Portal for assistance.

Keywords

  • Onboarding
  • Employee Portal
  • Images
, KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , How To

Product

SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611