SAP Knowledge Base Article - Preview

2406019 - Time Zone in Class Request Demand Met Email Notification is displaying as UTC against User Preferred time zone

Symptom

After Automatic Process "Class Request Demand Met Email Notification" run successfully, which will trigger the APMInstanceDelivery notification template, the start date/end date for an item or class will return the date based on UTC time zone in the notification received.

However User/Admins expected to see the time zone for an item/class based on their user preferences.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

APMInstanceDelivery, notification, timezone, Scheduled Offering, time zone, Scheduled Offering Delivery, apm, classes, class, classes , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

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