SAP Knowledge Base Article - Public

2406081 - When Slot reservation seats exceed Maximum Registration number of Class

Symptom

What will happen when Slot reservation seats exceed the Maximum Registration number of Class?

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Create a Class, set Maximum Registration = 2
  2. Class Details > Seat Reservations tab > Click Add
  3. Select an Organization, set the reserved seats to 4, click Save
  4. A warning dialog show up, but we can click Yes to continue
  5. Login as user to register to the Class:

If the user is belonging to the organization for which slots is reserved, he will see Waitlist button + Available seats=2
If the user is NOT belonging to the organization for which slots is reserved, he will only see Waitlist button + Available seats=0

Cause

This is working as designed. Admin can supersede the limit set.

However on the user side they will see a "Waitlist" button.

It's currently an expected behavior.

Resolution

Currently system allow admin to Add slot for a class and set reserved seats > Maximum Registration number.

And under such circumstance, all users (inside or outside the Org) will see a "Waitlist" button when self-registration, but they are not able to register to the class.

Keywords

slot, reservation, exceed, maximum, number, Class , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , How To

Product

SAP SuccessFactors Learning all versions