Symptom
External participants can not access 360 form via link in email. Warning message occurred.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Performance and Goals
- 360 Multi Rater
Reproducing the Issue
- External participant received 360 External Participant Evaluation Notice like:
Please be advised that the document 360 Degree/Multi-Rater Review for USERNAME has been created is now available for your review. Please select one of the below actions to indicate your participation: Accept or Decline.
- External participant cannot access 360 form after clicking ‘Accept’. Warning message appears on page:
You have already recorded your response or the form is no longer active.
Cause
The target Multi-Rater form is not available for review by this participant.
Resolution
There is no action required, the message indicates the user has already submitted their response or the 360 Multi-Rater form is not longer available to review.
Keywords
360 form, external participant, Credentials, invalid , KBA , LOD-SF-PM-360 , 360 Reviews , Problem