SAP Knowledge Base Article - Public

2406616 - 'Invoice may be a duplicate of invoice XYZ' Error Message When Trying to Post a Supplier Invoice

Symptom

You are unable to post a Supplier Invoice. System throws error message when trying to post the document:

'Invoice may be a duplicate of invoice XYZ'

XYZ means the supplier invoice ID.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Search and open the affected Supplier Invoice.
  4. Click View All and go to Exceptions tab.
  5. You will see the error message: 'Invoice may be a duplicate of invoice XYZ'.

Cause

The affected Supplier Invoice is unable to be forwarded due to this other document is exactly the same.

Therefore, system considers them the same and will not allow you to post it.

Resolution

To make the system understand that this is a new invoice document, please follow the steps below:

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Search and open the affected Supplier Invoice.
  4. Click View All and go to Exceptions tab.
  5. You will see the error message: 'Invoice may be a duplicate of invoice XYZ'.
  6. Then click the button Treat as a New Document.

This would clarify the Exception and then you should be able to post the document.

See Also

Keywords

 supplier invoice; siv; duplicate; new document; exception , KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP Business ByDesign all versions