Symptom
You are unable to post a Supplier Invoice. System throws error message when trying to post the document:
'Invoice may be a duplicate of invoice XYZ'
XYZ means the supplier invoice ID.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Search and open the affected Supplier Invoice.
- Click View All and go to Exceptions tab.
- You will see the error message: 'Invoice may be a duplicate of invoice XYZ'.
Cause
The affected Supplier Invoice is unable to be forwarded due to this other document is exactly the same.
Therefore, system considers them the same and will not allow you to post it.
Resolution
To make the system understand that this is a new invoice document, please follow the steps below:
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Search and open the affected Supplier Invoice.
- Click View All and go to Exceptions tab.
- You will see the error message: 'Invoice may be a duplicate of invoice XYZ'.
- Then click the button Treat as a New Document.
This would clarify the Exception and then you should be able to post the document.
See Also
Keywords
supplier invoice; siv; duplicate; new document; exception , KBA , AP-SIP , Supplier Invoice Processing , How To