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2406961 - Error: "Unable to retrieve the datasource configuration : java.lang.NullPointerException: " error displayed while trying to create a new report in Crystal Reports for Enterprise

Symptom

  • Unable to create a new report based on a Universe in Crystal Reports for Enterprise.
  • When trying to create a new report in Crystal Reports for Enterprise, after the SAP BusinessObjects BI server is migrated to 4.1 SP7 or 4.2 and higher, it fails with the error:

    Unable to retrieve the datasource configuration : java.lang.NullPointerException: while trying to invoke the method com.crystaldecisions.enterprise.ocaframework.IProxyHandler.invoke(java.lang.reflect.Method, java.lang.Object[], java.util.Map) of a null object loaded from field com.sap.connectivity.cs.remoting.corba.svchelpers._ConfigurationProxy.m_handler of an object loaded from local variable 'this'


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Environment

  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3
         
  • SAP BusinessObjects Business Intelligence Platform 4.1 - Support Pack 07
  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP BusinessObjects Business Intelligence Platform 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

crystal, Unable to retrieve the datasource configuration, java.lang.NullPointerException, upgarde, universe , KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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