2407230 - Unable to retrieve the external data due to: EPM_SERVICE error / exception in SAP Analytics Cloud

Symptom

When you try to import data from an SAP Business Planning and Consolidation, version for SAP NetWeaver (BPC NW) model into SAP Analytics Cloud, one or more of the following errors occur:

Unable to retrieve the external data due to: EPM_SERVICE:
"packageId":"sap.fpa.services.resource.dm","objectName":"message_dm","messageId":"SERVICE_NOT_RETRIEVED","args":["EPM_SERVICE : <HTML><HEAD>"],
"message":"Unable to retrieve the external data due to: EPM_SERVICE : <HTML><HEAD>","stack":"Exception@/sap/fpa/services/core/system/Exception.xsjslib:102\nExceptionServiceProxy@/sap/fpa/services/dm/ServiceProxy.xsjslib:502\n@/sap/fpa/services/dm/ServiceProxy.xsjslib:742\n@/sap/fpa/services/dm/CloudConnector.xsjslib:173\nschedulePrepareDataFromBPC@/sap/fpa/services/dm/bpc/BPC10ServiceSchedule.xsjslib:209\nrun@/sap/fpa/services/job/Schedule.xsjs:102\n","bUIMessage":false,"bWarning":false
<TITLE>500 SAP Internal Server Error</TITLE></HEAD><BODY><H1>500 SAP Internal Server Error</H1> ERROR: Access using a &#39ZERO&#39: object reference is not possible. (termination: RABAX_STATE)<P></BODY></HTML> "message":"External source system terminated the import request due to data size limit: (HTTP 500) <HTML><HEAD> <TITLE>500 SAP Internal Server Error</TITLE> </HEAD> <BODY> <H1>500 SAP Internal Server Error</H1> ERROR: Access using a &#392ERO' object reference is not possible. (termination: RABAX_STATE)
External source system terminated the import request due to data size limit: EPM_SERVICE : {packageld":"sap.fpa.services.resource.dm","objectName":message_r["(HTTP 500) EPM_SERVICE : <HTML><HEAD> <TITLE>500 SAP Internal Server Error</TITLE> </HEAD><BODY> <H1,500 SAP Internal Server Error</H1> ERROR: No more memory available to add rows to an internal table. (termination: RABAX_STATE)<P> <JBODY> </HTML> message":"External source system terminated the import request due to data size limit: (HTTP 500) EPM_SERVICE : <HTML> <HEAD> <TITLE>500 SAP Internal Server Error<HTML> </HEAD> <BODY> <H1,500 SAP Internal Server Error<1H1> ERROR: No more memory available to add rows to an internal table. (termination: RABAX_STATE)<P> </BODY></HTML> ".'stack":"Exception@/sap/fpa/services/core/system/Exception.xsjslib
External source system terminated the import request due to data size limit: packageld":"sapipa.servicessesource.dm","object
External source system terminated the import request due to data size limit: EPM_SERVICE : {"packageId":"sap.fpa.services.resource.dm","objectName":"message_dm","messageId":"DATA_IMPORT_TERMINATED_BY_EXTERNAL_LIMIT","args":["(HTTP 500) EPM_SERVICE : <HTML><HEAD> <TITLE>500 SAP Internal Server Error</TITLE> </HEAD><BODY> <H1>500 SAP Internal Server Error</H1> ERROR: No more memory available to add rows to an internal table. (termination: RABAX_STATE)<P> </BODY></HTML> "],"message":"External source system terminated the import request due to data size limit: (HTTP 500) EPM_SERVICE : <HTML><HEAD> <TITLE>500 SAP Internal Server Error</TITLE> </HEAD><BODY> <H1>500 SAP Internal Server Error</H1> ERROR: No more memory available to add rows to an internal table. (termination: RABAX_STATE)<P> </BODY></HTML> ","stack":"Exception@/sap/fpa/services/core/system/Exception.xsjslib:123\nExceptionServiceProxy@/sap/fpa/services/dm/ServiceProxy.xsjslib:583\nServiceProxy.prototype._reconstructExecuteServiceResult@/sap/fpa/services/dm/ServiceProxy.xsjslib:1098\nServiceProxy.prototype._executeServiceAndReconstructResult@/sap/fpa/services/dm/ServiceProxy.xsjslib:917\nServiceProxy.prototype._executeServiceInternal@/sap/fpa/services/dm/ServiceProxy.xsjslib:989\nServiceProxy.prototype.pollAsyncResponse@/sap/fpa/services/dm/ServiceProxy.xsjslib:1012\ninsertResults@/sap/fpa/services/dm/bpc/BPC10ServiceSchedule.xsjslib:361\n_schedulePrepareDataFromBPCCore@/sap/fpa/services/dm/bpc/BPC10ServiceSchedule.xsjslib:180\n_resumeSchedulePrepareDataFromBPC@/sap/fpa/services/dm/bpc/BPC10ServiceSchedule.xsjslib:135\nAsyncPrepareDataTask.prototype.run@/sap/fpa/services/dm/bpc/BPC10ServiceSchedule.xsjslib:860\n_runTaskOnce@/sap/fpa/services/async/TaskManager.xsjslib:68\n_runTask@/sap/fpa/services/async/TaskManager.xsjslib:50\n_runScheduledTask@/sap/fpa/services/async/TaskManager.xsjslib:33\n_runScheduledTask@/sap/fpa/services/async/TaskManager.xsjslib:220\nrun@/sap/fpa/services/job/Schedule.xsjs:108\n","bUIMessage":false,"bWarning":false,"bpcRequestStatusCode":500}
Unable to retrieve the external data due to: (HTTP 400) EPM_SERVICE :...
Unable to retrieve the external data due to: EPM_SERVICE :...
EPM_SERVICE : {"packageId":"sap.fpa.services.resource.dm","objectName":"message...

The following error messages will also appear in transaction code ST22 on the BPC NetWeaver system:

Runtime Error: TSV_TNEW_PAGE_ALLOC_FAILED
Terminated Program: CL_UJO_QRES_TRANS
Runtime Error: TSV_TNEW_PAGE_ALLOC_FAILED
Terminated Program: CL_RSR_MDX_OLAP_REQUEST

Environment

SAP Analytics Cloud

Product

SAP Analytics Cloud 1.0

Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, ERROR: No more memory available to add rows to an internal table. (termination: RABAX_STATE), CL_UJO_QRES_TRANS=======CP, CL_RSR_MDX_OLAP_REQUEST=======CP , KBA , bpc , service_not_retrieved sac , rabax , error rabax sac sap analytics cloud , error importing data from bpc to sac , ms, microsoft bpcms, bpcnw , rows to an internal table. (termination: , rabax_state , no more memory available to add , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.