SAP Knowledge Base Article - Public

2407267 - Manage Templates for Recruiting Throws Application Error if one of the templates are clicked


An Application error is being thrown out if one of the templates are clicked.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Admin Center
  2. Launch Manage Templates
  3. Open Recruiting
  4. Click Any of the templates (Job Requisition, Job Application, Candidate Profile, Offer Detail)
  5. An application error is returned in the browser



Generic Objects are not enabled in the instance


  • Please reach out to Partner to enable Generic Objects from the provisioning
  • The enablement must be done by Partner because in Q3 2015, all RBP-enabled clients were upgraded to the new Generic Object Classification
  • Job Code Entity will be greatly affected if Generic Objects is enabled and Job Classification object is still NOT upgraded to an MDF Generic Object


Generic; Objects; Manage; Templates; Recruiting; Error; Job; Requisition; Application; Candidate; Profile; Offer; Detail; , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem


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