SAP Knowledge Base Article - Public

2407713 - User Created Account text is not displayed when user registers through external site


  • Admin performs some modifications for text in SystemAdmin > Configuration > User Created Account > User Created Account Introduction and Success Message
  • This is text displayed to user once he/she logs in to LMS as a user and click link NewUser?


  • User tries to register through external site but the text he can see differs from the one set above


SAP SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. As admin navigate to System Admin > Configuration > User Created Account
  2. Perform some modifications for user created account success message and introduction message
  3. Save your modifications
  4. As a user navigate to external site and try to register yourself
  5. Text you will see on this page is different as the one modified by admin



  • System Admin > Application Admin > Sites > Select your site > User-Created Account, to define site specific pages
  • You define the default values for this page in System Admin > Configuration > User-Created Accounts
  • When you click Restore Defaults, the system goes back to the configuration you defined there.

Additionally you can edit labels for external sites:

References> Geography labels and change the text on the locale tab

  • instruction.UserCreatedAccount.ApprovalRequired.IntroductionMessage1
  • instruction.UserCreatedAccount.ApprovalRequired.IntroductionMessage2
  • instruction.passwordvalidation.PasswordLengthRuleHint
  • instruction.UserManagement.PasswordPolicy
  • header.Site.AccountInformation
  • header.Site.ContactInformation
  • header.Site.EmployeeInformation
  • label.UserID
  • label.Password
  • label.ReEnterPassword
  • label.SecurityQuestion
  • label.SecurityAnswer
  • label.ReEnterSecurityAnswer
  • label.FirstName
  • label.LastName
  • label.MiddleInitial
  • label.EmailAddress
  • label.ConfirmEmailAddress
  • label.Country
  • label.CompanyName


SAP, SF, SuccessFactors, Learning, LMS, user created account introduction message, user created account success message, External sites , KBA , LOD-SF-LMS-EXT , Sites and External Users , LOD-SF-LMS , Learning Management System , Problem


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