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SAP Knowledge Base Article - PreviewSymptom
You have an e-mail channel configured with a Default Account, and Individual Customers are being created from inbound e-mails.
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Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions
Keywords
KBA , prospect , inbound , b2b channel , individual customer , email , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-EMP , Employee , How To
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