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SAP Knowledge Base Article - PreviewSymptom
You have an e-mail channel configured with a Default Account, and Individual Customers are being created from inbound e-mails.
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Environment
SAP Cloud For Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Email channel, Individual Customer, Prospect, Account, B2B, B2C, Default Account , KBA , prospect , inbound , b2b channel , email , individual customer , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-ACC , Account , How To
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