Symptom
An upgrade to SAP Business Intelligence Platform 4.2 completes successfully, however the installer log file (setupengine.log) contains warnings relating to the license key, for example:
example 1.
com.crystaldecisions.sdk.occa.infostore.internal.InfoStoreException: Objects may not be scheduled with your current license keys. Please purchase a license key that enables scheduling.
cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Objects may not be scheduled with your current license keys. Please purchase a license key that enables scheduling.
The server supplied the following details: Operation not supported unless scheduling is enabled.
EXIT_WITH_ERROR
example 2.
01:44:30.904 RunCommand: Get Hide: 1
01:44:30.904 RunCommand: Get DisableWOW64Redirection: 0
01:44:30.905 RunCommand: Get ProductObjectModel: 32
01:44:30.905 RunCommand: Get noWaiting: 0
01:44:30.905 RunCommand: WOW64 redirection is enabled
01:44:30.906 RunCommand: UseShellExecute: false
01:45:00.411 java.lang.UnsupportedOperationException
EXIT_WITH_ERROR
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Environment
SAP Business Intelligence Platform 4.2, following an upgrade from BI Platform 4.0 or 4.1
Product
Keywords
error warning install update upgrade upgrading bip bi4.0 bi4.1 bi4.2 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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