SAP Knowledge Base Article - Preview

2408658 - After upgrading to SAP Business Intelligence Platform 4.2, the install logs include errors referencing license keys / new WebI sample content fails to be published

Symptom

An upgrade to SAP Business Intelligence Platform 4.2 completes successfully, however the installer log file (setupengine.log) contains warnings relating to the license key, for example:

example 1.
com.crystaldecisions.sdk.occa.infostore.internal.InfoStoreException: Objects may not be scheduled with your current license keys. Please purchase a license key that enables scheduling.
cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Objects may not be scheduled with your current license keys. Please purchase a license key that enables scheduling.
The server supplied the following details: Operation not supported unless scheduling is enabled.
EXIT_WITH_ERROR

example 2.
01:44:30.904 RunCommand: Get Hide:    1
01:44:30.904 RunCommand: Get DisableWOW64Redirection: 0
01:44:30.905 RunCommand: Get ProductObjectModel: 32
01:44:30.905 RunCommand: Get noWaiting: 0
01:44:30.905 RunCommand: WOW64 redirection is enabled
01:44:30.906 RunCommand: UseShellExecute:    false
01:45:00.411 java.lang.UnsupportedOperationException
EXIT_WITH_ERROR


Read more...

Environment

SAP Business Intelligence Platform 4.2, following an upgrade from BI Platform 4.0 or 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

error warning install update upgrade upgrading bip bi4.0 bi4.1 bi4.2 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.