SAP Knowledge Base Article - Public

2408746 - I-9 reverification process was not initiated for a candidate - Onboarding 1.0


I-9 Reverification process was not initiated for a candidate.


SAP SuccessFactors Onboarding 1.0


  • If a candidate has citizenship status "Alien Authorized to Work" and his/her document will expire (I9AlienWorkUntilDate) in the next 90 days.   
  • A candidate provides receipt during orientation step. 


In the order to fix this issue please raise a case for SAP Onboarding Support with the information below:

  • Company ID
  • Support user
  • Affected candidate full name
  • Instance's data center

Please check that you have necessary permissions to I-9 Reverification process as well.


onboarding, onb, reverification, i-9, obd, candidate, compliance, operations team , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem


SAP SuccessFactors Onboarding all versions