SAP Knowledge Base Article - Public

2409024 - How to Use the Local Time Zone of Your Company in an Extension Field

Symptom

You are noticing that a Workflow Rule job is triggering in a different time than you set in the Company Settings.

Cause

Extension fields created in format Date, will work in UTC  time zone. However, extension fields created with format Date/Time type will consider the Company Settings time zone.

Resolution

In case you want the Extension Field to use the local time zone of the company for example, field should be created in type Date/Time.

In order to create the same you can do the following: (i will create an ExntesionField in Account)

  1. Go the Customer work center.
  2. Enter in Adaptation Mode.
  3. Select Business Context you want to add the field.
  4. Click on New Field.
  5. Select Date/time type same as screenshot shows.

 Date type.png

 

Keywords

KBA , LOD-CRM-WKF , Workflow , How To

Product

SAP Cloud for Customer core applications 1711 ; SAP Cloud for Customer core applications 1802 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711