SAP Knowledge Base Article - Public

2409142 - Is it Possible to Reopen or Restart Closed E-Verify Activity - Onboarding 1.0 [E-Verify]

Symptom

Request to reopen closed E-Verify activity that was resolved incorrectly

Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Resolution

For Live Customer(s)

There is no function in front-end to restart a closed E-Verify activity however, support can create a new workflow by following the KBA 2291440.

 

Learn More...

E-Verify Activity was Mistakenly Resolved as Duplicate by Hiring Manager, see KBA 2670936

Keywords

SAP SuccessFactors, Onboarding, OBD, ONB, LOD-SF-OBD, e-Verify, Everify, E-Verify, DHS, United States Department of Homeland Security, United States Citizenship and Immigration Services, USA, United States of America, Verification, Verify, Employment, I-9, I9, SSA, Social Security Administration, Authorized, Work, problem, close incorrectly, duplicate, incorrect reason, reopen, restart, EV, EVF , KBA , LOD-SF-OBD-EVF , e-Verify , How To

Product

SAP SuccessFactors Onboarding all versions