2409272 - SAP Marketing Apps not opening in the SAP Marketing Cloud after Upgrade

Symptom

After Release upgrade of SAP Marketing Cloud or after applying a Hotfix some Apps are not opening or some Tiles are not loading in the SAP Marketing Cloud.

Environment

SAP Marketing Cloud

Product

SAP S/4HANA Cloud 1611 ; SAP S/4HANA Cloud 1702 ; SAP S/4HANA Cloud 1705 ; SAP S/4HANA Cloud 1708 ; SAP S/4HANA Cloud 1711 ; SAP S/4HANA Cloud 1802 ; SAP S/4HANA Cloud 1805 ; SAP S/4HANA Cloud 1808

Keywords

SAP Marketing Cloud; Hotfix; Release Upgrade Contacts and Profiles; Contacts; Segmentation; Target Groups; Campaign Management; Campaigns; Segmentation and Campaign Configuration; Segmentation Configuration; Export Definitions; Kontakte und Profile; Kontakte; Segmentierung; Zielgruppen; Kampagnenmanagement; Kampagnen; Segmentierungs- und Kampagnenkonfiguration; Segmentierung Konfiguration; Exportdefinitionen; Error while displaying (sub)workset; contact your system administrator. Unexpected Error UI5 View creation failed, Cannot read property , KBA , error , hybris , subset , CEC-MKT-BF , Basic Functions , CEC-MKT-ITC , Installation and technical configuration , CEC-MKT-CPG-UI , Campaign UI , CEC-MKT-DM-CON , Contact / Account UIs , CEC-MKT-EXP , Export Definitions , CEC-MKT-MEM , Content Studio: E-Mails and other messages , CEC-MKT-SEG , Segmentation , CEC-MKT-TG , Target Group , CEC-MKT-DM-CON-FAC , Contact/Account Factsheet , Problem

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