SAP Knowledge Base Article - Preview

2409580 - Compensation – Eligibility rules failed due to DAOException - ORA-00001

Symptom

The job “Apply Eligibility Rule” fails with the following status message:

“This scheduled job failed to complete. For details, please contact SuccessFactors customer support.
com.successfactors.jobscheduler.ScheduledJobExecutionException: com.successfactors.compensation.util.exception.CompensationEJBException: Exception while CompMiscUtil.applyEligRule: ; nested exception is:
com.successfactors.sca.ServiceSystemException: Remote Exception: RuntimeException; nested exception is:
com.successfactors.db.dao.DAOException: ORA-00001: unique constraint (DC#_COMPANYID.PK_USRGRP_MAP) violated”


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Environment

  • SuccessFactors Compensation

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions

Keywords

eligibility rules, compensation, ec employee central rule engine, unexpected error during the process DAOException, DAOException, CompensationEJBException CompMiscUtil.applyEligRule ORA-00001, unique constraint, PK_USRGRP_MAP USRGRP_MAP violated, ORA-00001 , KBA , LOD-SF-CMP-FRM , Forms & Templates , LOD-SF-CMP-EC , EC data, EC mappings, configuration & settings , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , LOD-SF-CMP-INT , Integrations & Intelligent Services EC , Problem

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