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2409660 - SAP Analytics Cloud (BOC) gives "Unable to authenticate" connecting to SAP Cloud Platform


  • Creating an new Live connection to HANA using the connection SAP HANA Cloud Platform in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC) gives:

         Unable to authenticate on the remote server. Please ensure your credentials are valid for the remote system.

         SAP BOC HCP 05.png

  • When creating a model based on SAP HANA Cloud Platform (Supportone), below error is observed:
    "unable to authenticate. Please ensure your credentials are valid."

    In Network logs, we can see:
    "401 - Not authorized"



  • SAP Analytics Cloud
  • SAP Cloud Platform


SAP Analytics Cloud 1.0


SAC, HCP, SCP, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning,  C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, INA, access, permissions, connection , KBA , unable to authenticate , boc , ina , hcp , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

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