SAP Knowledge Base Article - Public

2409791 - Unable to schedule a connector job in Learning - "Schedule This Process" checkbox is grayed out

Symptom

  • Not able to schedule a connector job in the Learning system. 
  • The "Schedule This Process" checkbox is grayed out.
  • "Apply Changes" button is not visible.

 

 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Cause

The Learning admin that is trying to schedule the connector does not have the required permissions.

Resolution

For the Learning admin be able to schedule and run any connector, some permissions have to be assigned to its role.

Verify in the "Role Management" if the Learning admin role has the permissions that will enable the schedule of the connector.

Below is the list of permissions that allow any admin to run the respective connectors or edit their schedule:

     Edit Account Code Connector
     Edit Administrator Connector
     Edit Alternate Job Code Connector
     Edit Competency Connector - SF
     Edit Curriculum Connector
     Edit Security Domain Connector
     Edit Registration Connector
     Edit User Connector - Federal
     Edit Item Connector
     Edit Job Code Connector
     Edit Learning History Connector
     Edit Organisation Connector
     Edit Organisation Owner Connector
     Edit Person IDs Connector
     Edit Position Connector
     Edit User Connector - SF
     Edit Class Connector
     Edit Skillsoft Connector
     Edit User Connector

How to check if the Learning admin has these permissions or not:

  1.  Go to Learning Administration > System Administration > Security > Role Management > 
  2. Search for the role ID and edit it >
  3. Access the "Permissions" tab >
  4. Verify if the permission ID for the desired connector is part of the role >
  5. If not, add it in the role and apply the changes.

See Also

2318341 - LMS Connectors Knowledge Support and Tips

Keywords

connector, schedule, this, process, button, grayed, greyed, out, admin, role, run, execute, manage , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS-WOR , Roles & Workflows , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions