SAP Knowledge Base Article - Public

2410095 - Error occurred when completing the Add Contingent Worker wizard - Employee Central

Symptom

Error message occurred while using Add Contingent Worker.
Cannot hire user via Add Contingent Worker.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

Step:

  1. Go to Admin Tool -->Add Contingent Worker
  2. Fill All record
  3. Save
  4. Result: An error message occurred

4worker_supervisor.jpg.png

Cause

  1. Error Message has occurred because The Field "Supervisor or Manager " has not been selected
  2. Supervisor is a required field and Visibility has been set to: NO

1worker_supervisor.jpg

Resolution

1. Go to Manage Configuration UI
 2. Select WorkOrderPortletForAddNewCWF
 3. Select field : Supervisor and in Edit mode
 4. Change Visibility to: YES

2worker_supervisor.jpg

Result: You can then Hire a Contingent Worker

3worker_supervisor.jpg.png

 

See Also

2318738 - Employee Central - Contingent Workforce Management

Keywords

ECT-64252, Contingent Worker,  Supervisor,  Manager, Visibility, error, application error, add contingent worker , KBA , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions