SAP Knowledge Base Article - Public

2410108 - Route Step Description not showing up on To-Do Tile Homepage - Performance Management

Symptom

  • Route step description is not showing up on To-Do Tile Homepage - Performance Management.
  • Route step name is not showing up on the To-Do Tile. 

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Login to Successfactors.
  2. On the Home Page you will find To-Do Tile.
  3. In the To-Do Tile we find the Pending action items to do. For example: Documents to be completed.
  4. The Expected Behavior is Route Step Description has to show up on the To-Do list Tile.
  5. However, Route Step Name is showing up on the To-Do List Tile.

Resolution

To Do tile for forms which are launched prior to adding a step description are not automatically updated.

Once you launch a form with the same route map as the previously launched forms that includes a description, all of the forms will show with route map step description instead of the name.

Note: if you launch a form and then add a description, the To-Do Tile will not automatically update to use the Description, you would need to launch another form with the same route map.

Keywords

route step description, not show, not appearing, showing, to-do, tile, homepage, item, form, pm, review, date, name, performance management , KBA , csg_q , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors Performance & Goals all versions