SAP Knowledge Base Article - Public

2410413 - Take rule is triggered upon cancelling a leave request

Symptom

You have observed that Take Rules are triggering while cancelling a leave request.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HXM Suite

Reproducing the Issue

1. Navigate to 'Time off' Page of an employee

2. Click on Cancel request

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3. The Take Rule (i.e Raise Error Message) assigned to the Time Type is triggered.

Cause

This is expected behavior. Take rules are also triggered when you cancel a leave.

Resolution

You can add an additional condition in the rule, such as “IF Employee Time.Approval Status IS NOT EQUAL TO Cancelled” to avoid this type of behavior.

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Keywords

Not able to cancel Leave request, Take Rule, Leave Request, Leave, Time off, Cancel Request, Error while cancelling leave , KBA , LOD-SF-EC-TIM-RUL , TAT Rules, Validation & Take rules , LOD-SF-EC , Employee Central , LOD-SF-EC-TIM , Time Off , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM all versions