Symptom
You are about to start the indexserver by executing the following commands as part of a SYSTEM user password reset attempt.
/usr/sap/<SID>/HDBXX/hdbenv.sh
/usr/sap/<SID>/HDBXX/exe/hdbindexserver -resetUserSystem
However, you receive the following error message.
starting interacttive mode for resetting user SYSTEM...
unclean shutdown of service instance with pid XXXXX.
Aborted
If you stop the system,
/usr/sap/<SID>/HDBXX>sapcontrol -nr xx -function StopSystem HDB 1000 500
any try to restart the service,
01.01.2017 13:37:00
StopSystem
OK
hostname:/usr/sap/<SID>/HDBXX> /usr/sap/<SID>/HDBXX/hdbenv.sh
hostname:/usr/sap/<SID>/HDBXX> /usr/sap/<SID>/HDBXX/exe/hdbnameserver
you may run into the error mentioned below.
An instance of this service is already running.
You should consider checking if the process with the id XXXX is running
and of type hdbnameserver. If you are sure that there is no instance alive
remove the file /usr/sap/<SID>/HDBXX/<hostname>/lock/hdbnameserver@32001.pid
and restart.
Read more...
Environment
SAP HANA Platform.
Product
Keywords
hana, restart, service, indexserver, system, reset, password, shutdown, instance , KBA , HAN-DB , SAP HANA Database , Problem
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