Symptom
- When creating custom notifications the notification displays hiring manager user ID instead of their name.
- Recipients see the notification being sent from a user ID number and not the name of the hiring manager, therefore candidates can not see who the notification is from.
Environment
SAP SuccessFactors Onboarding 1.0
Cause
The key ‘Hiring Manager’ is storing the user ID instead of the full name.
Resolution
- In the notification use : {user:HiringManager, objattr=firstname} {user:HiringManager, objattr=lastname}
- For Recruiter email Id : {user:Recruiter, objattr=email}
Keywords
SF, success factors, ONB 1.0, OBD, Custom Notification First name, UserID, user ID, Last name, Onboarding 1.0 , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem
Product
SAP SuccessFactors Onboarding all versions