SAP Knowledge Base Article - Public

2411246 - Auto Enrollment of Insurance fails due to Eligibility rule


  • Insurance benefit is set for Auto Enrollment
  • Eligibility for Coverage rule seems correct but benefit does not show on running Benefit Auto Enrollment job

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Employee Central
  • Global Benefits

Reproducing the Issue

  • Frame an eligibility rule and attach to Insurance plan
  • Set the insurance benefit to Auto Enrollment
  • On running Benefit Auto Enrollment job, we do not see eligible employee enrolled to benefit

Rule is attached in insurance plan as below:



The Rule for Eligiblity for coverage is framed on base object Benefit


The Base object associated in the Insurance Plan should have base object as Insurance Plan:



Benefit Auto Enrollment, Insurance plan, Eligibility for coverage   , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , LOD-SF-EC-RUL , DO NOT USE - Business Rules & Event Derivation , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions