SAP Knowledge Base Article - Preview

2411486 - Cannot Create a New Email From the Activities Facet of an Individual Customer; Cannot Refresh the Activities

Symptom

In an Individual Customer, the New button is not displayed in the Email section of the Activities facet. Furthermore, you are missing the More button that provides the option to Refresh.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Individual customer, activities, email, new button, more button, refresh , KBA , LOD-CRM-ACC , Account , LOD-CRM-ACC-PRI , Private Account (Customers) , LOD-CRM-ACT , Activities , How To

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