SAP Knowledge Base Article - Public

2412438 - Dropdown in Home Address Fields are not Showing any value

Symptom

  • When trying to add Address Information under Personal information portlet, fields  Location , Zip and Postal code are not showing the correct values in the Dropdown for some countries , it is appearing as "No Selection"

Home Address.PNGir 

Environment

  • Employee Central

Reproducing the Issue

  1. Navigate to User Profile under Personal Information
  2. In home Address set the Country you need
  3. You will notice that some fields are not displaying values in the Dropdown

Cause

  • This is because the "country" field is not configured for the "homeAddress" configuration for the country you are facing the issue. For every homeAddress configuration in the Country Specific XML for Succession Data Model XML, you need to include the Country field in the XML, otherwise it will not identify the Parent field correctly.

Resolution

  • This is the Field missing in the XMLCountry Specific XML for Succession Data Model

 

<hris-field max-length="256" id="country" visibility="both" required="true">
<label>Country</label>
<label xml:lang="ar-SA">الدولة</label>
<label xml:lang="bg-BG">Държава</label>
<label xml:lang="bs-BS">Negara</label>
<label xml:lang="bs-ID">Negara</label>
<label xml:lang="ca-ES">País</label>
<label xml:lang="cs-CZ">Oblast</label>
<label xml:lang="cy-GB">Gwlad</label>
<label xml:lang="da-DK">Land</label>
<label xml:lang="de-CH">Land</label>
<label xml:lang="de-DE">Land</label>
<label xml:lang="el-GR">Χώρα</label>
<label xml:lang="en-GB">Country</label>
<label xml:lang="es-ES">País</label>
<label xml:lang="es-MX">País</label>
<label xml:lang="fi-FI">Maa</label>
<label xml:lang="fr-CA">Pays</label>
<label xml:lang="fr-FR">Pays</label>
<label xml:lang="he-IL">ארץ</label>
<label xml:lang="hi-IN">देश</label>
<label xml:lang="hr-HR">Država</label>
<label xml:lang="hu-HU">Ország</label>
<label xml:lang="it-IT">Paese</label>
<label xml:lang="ja-JP">国</label>
<label xml:lang="ko-KR">국가</label>
<label xml:lang="nb-NO">Land</label>
<label xml:lang="nl-NL">Land</label>
<label xml:lang="pl-PL">Kraj</label>
<label xml:lang="pt-BR">País</label>
<label xml:lang="pt-PT">País</label>
<label xml:lang="ro-RO">Ţară</label>
<label xml:lang="ru-RU">Страна</label>
<label xml:lang="sk-SK">Štát</label>
<label xml:lang="sl-SI">Država</label>
<label xml:lang="sr-RS">Zemlja</label>
<label xml:lang="sv-SE">Land</label>
<label xml:lang="th-TH">ประเทศ</label>
<label xml:lang="tr-TR">Ülke</label>
<label xml:lang="uk-UA">Країна</label>
<label xml:lang="vi-VN">Quốc gia</label>
<label xml:lang="zh-CN">国家</label>
<label xml:lang="zh-TW">國家</label>
</hris-field>

See Also

  • Implementation Guide for Country Specifics refer to the link http://help.sap.com/hr_ec

Keywords

  • Home Address, dropdown, No Selection, Employee Central , Country Specific.
, KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508