SAP Knowledge Base Article - Public

2413001 - Flexible Requesting Error - "Please enter a start time and an end time that fall within the planned working time"

Symptom

"Please enter a start time and an end time that fall within the planned working time" error message is received when creating a flexible time off request

Environment

  • SAP SuccessFactors Employee Central

  • v12, People Profile (PP3)

Reproducing the Issue

1. Go to Time Off section of the employee then click on Administer Time

2. Select a time type, start date and then set start time and end time different from the employee's Planned Working Time.

An error message is received that the start time and end time should fall within the planned working time even when flexible requesting is allowed for the time type selected.

Cause

Work Schedule assigned to the employee is not enabled for flexible requesting. To use flexible requesting, you need to activate it for the time type and for the work schedule. If only one of the objects is activated for flexible requesting, the system behaves as in the non-flexible requesting case.

Resolution

Set Flexible Requesting Allowed of the Work Schedule to 'Yes'.

NOTE: Flexible requesting is only available in work schedules with the Simple model. You can't use it in the Period or Schedule models.

See Also

Time Off

Keywords

Time Off, Flexible Requesting, Time Type, Work Schedule, Planned Working Time, Simple Model , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions