Symptom
- Some assignments between territories and accounts are showing when they should not.
- Some rules are still being processed when they should have been expired.
- When moving a territory from one hierarchy to another, the current rule of the territory under the older hierarchy does not expire.
- In the Web UI, only the new rule is visible; the old rule is not visible.
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
Keywords
TERRITORY, HIERARCHY, NEW, OLD, RULE, ASSIGNMENT, REASSIGNMENT, VALID TO, MULTI, CRMD_TERR_LINK, ZCRM_TERRMAN_INV_ORPHAN_RULES. , KBA , CRM-MD-TM , Territory Management , Problem
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