Symptom
When creating a Class involving Adobe VLS connection, the following error is generated
The meeting could not be updated on the VLS server. Please try again later or note the error code and contact your VLS administrator.
VLS Error Code: java.net.ConnectException: errno: 111 (Connection refused), error: Connection refused (local port 49407 to address 0.0.0.0, remote port 80 to address <customer ip address> (<customer ip address>.<customer url address>))
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Cause
The reason behind this issue is that the application nodes are not able to connect through port 80 due to firewall restrictions
The url values which are configuration within the VLS setup are incorrect. Specifically the values within the <xml_api_address> and <server_address> tags. Note that these are set as http and not https
<xml_api_address>http://<customer url>/api/xml</xml_api_address>
<server_address>http://<customer url></server_address>
Resolution
Updating the <xml_api_address> and <server_address> tags and changing the url to start with https will resolve the issue.
Be aware that any new url needs to have no firewall restrictions. This should be confirmed by customer VLS provider.
Keywords
<xml_api_address>; <server_address>; VLS Error Code: java.net.ConnectException; errno: 111 (Connection refused); error: Connection refused (local port 49407 to address 0.0.0.0, remote port 80; , KBA , LOD-SF-LMS-VLS , Virtual Learning System , LOD-SF-LMS , Learning Management System , Problem