SAP Knowledge Base Article - Public

2413860 - Initiate Onboarding ErrorCode - 500; ErrorMessage


Unable to initiate Onboardng process from RCM. 

Error : 

ErrorCode - 500; ErrorMessage- custZip
Unable to initiate onboarding: 445, Error: ONB_CANNOT_ONBOARD

The custom key 'custZip' is not included in field mapping / RX tag and not present in the ONB-RCM mapping still we get the error


In the onboarding data dictionary, check if  custZip is used as 'BizxPickListExtCodeField' (ext code key) for more than one picklist fields which causes the DuplicateNameException.

Please make sure the ext code key is unique for fields in data dictionary.


RCM - ONB error  Initiate Onboarding  ErrorCode - 500; ErrorMessage , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem


SAP SuccessFactors HCM Core 1611