SAP Knowledge Base Article - Public

2414028 - LMS: Rating Scale Navigation Issue


Admin does not have "rating scale" option.



Successfactors Learning Management System (LMS) - B1611 and later versions

Reproducing the Issue

1. Login as admin.

2. From References> System Admin

Rating scale is not available.


The admin role needs to have the appropriate workflow to have the rating scale option.


1. Go to Learning Administration> System Admin> Security > Role Management

2. Search for Role ID associated to the Admin ID.

3. Edit the role and go to Workflows tab.

4. Add one more from the list.

5. Expand Performance Management and check the following options:

Add Rating Scale

Delete Rating Scale

Edit Rating Scale

View Rating Scale

6. Click Add button.

7. Log out and log back in. Rating scale should be available.


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SAP SuccessFactors Learning 1611