Symptom
- This article shows on how to delete all data in a specific Background Element.
Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.
Environment
Employee Profile and People Profile
Reproducing the Issue
Via Employee Profile / People Profile
> Go to Employee's Employee Profile -> Go to the <!Portlet!> / <!Block!>
Sample Portlet/Block: Internam Committe Assignment, Project and Taskforce
OR
Via Export Extended User Information CSV File
> Go to Export Extended User Information -> Select Background Information -> Export Extended Data only
> Open generated file -> Search for the Background Element you want to clear out the data.
Resolution
1. Admin center->Go to Export Extended User Information -> Select Background Information -> Export Extended Data only
** Note: Save the generated file as a Back-up
2. Admin center->Go to Export Extended User Information -> Select Background Information -> Export Template
2.1) Get the header file of the Background Element that you want to delete the data
Sample: ^UserId,leadExperienceSecond,role,section,description,years,years2
2.2) Save the header file to a csv file without any data.
3. Admin center->Import Extended User Information -> Import the CSV Created in Step-2.
Configurations:
Type: Background Information
Additional File Option: Import by re-loading all data with your new changes
Validate if the Import was successful by Exporting the Extended User Information or by checking the portlet in Employee Profile/ People Profile
via Export Extended User Info.
via Employee Profile / People Profile
Keywords
KBA , LOD-SF-EP-BGD , Background Elements , How To