Symptom
This article shows on how to delete all data in a specific Background Element.
Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Profile: Background Elements
Reproducing the Issue
1. Via Employee Profile / People Profile
> Go to Employee's Employee Profile -> Go to the Portlet / Block
Sample Portlet/Block: Internam Committe Assignment, Project and Taskforce
OR
Via Export Extended User Information CSV File
2. Go to Export Extended User Information -> Select Background Information -> Export Extended Data only
3. Open generated file -> Search for the Background Element you want to clear out the data.
Resolution
1. Admin center->Go to Export Extended User Information -> Select Background Information -> Export Extended Data only
** Note: Save the generated file as a Back-up
2. Admin center->Go to Export Extended User Information -> Select Background Information -> Export Template
2.1) Get the header file of the Background Element that you want to delete the data
Sample: ^UserId,leadExperienceSecond,role,section,description,years,years2
2.2) Save the header file to a csv file without any data.
3. Admin center->Import Extended User Information -> Import the CSV Created in Step-2.
Configurations:
Type: Background Information & Additional File Option: Import by overwritting existing data
4. Validate if the Import was successful by Exporting the Extended User Information or by checking the portlet in Employee Profile/ People Profile
via Export Extended User Info.
via Employee Profile / People Profile
Summary of the solution steps:
1. Admin center->Go to Export Extended User Information -> Select Background Information -> Export Extended Data only.
2. Admin center->Go to Export Extended User Information -> Select Background Information -> Export Template.
3. Get the header file of the Background Element that you want to delete the data.
4. Copy it in a blank .csv file wihout any data.
5. Admin center->Import Extended User Information > select option " Import by overwritting existing data" > Import the CSV Created in above step.
Warning: This will delete backgaround information selected for all users in the instance except for invalid users.
Keywords
KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EP , People Profile , How To