SAP Knowledge Base Article - Public

2414244 - How to Delete Background Element Data in Employee Profile?

Symptom

This article shows on how to delete all data in a specific Background Element.

Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Profile: Background Elements

Reproducing the Issue

1. Via Employee Profile / People Profile

> Go to Employee's Employee Profile -> Go to the Portlet / Block

Sample Portlet/Block: Internam Committe Assignment, Project and Taskforce

lead1.JPG

 OR

Via Export Extended User Information CSV File

2. Go to Export Extended User Information -> Select Background Information -> Export Extended Data only

3. Open generated file -> Search for the Background Element you want to clear out the data.

lead2.JPG

 

Resolution

1. Admin center->Go to Export Extended User Information -> Select Background Information -> Export Extended Data only

** Note: Save the generated file as a Back-up

 ExtendedData.png

2.  Admin center->Go to Export Extended User Information -> Select Background Information -> Export Template

export.png

2.1) Get the header file of the Background Element that you want to delete the data

Sample: ^UserId,leadExperienceSecond,role,section,description,years,years2

2.2) Save the header file to a csv file without any data.

lead3.JPG

3.  Admin center->Import Extended User Information -> Import the CSV Created in Step-2.

Configurations:

Type: Background Information & Additional File Option: Import by overwritting existing data

4. Validate if the Import was successful by Exporting the Extended User Information or by checking the portlet in Employee Profile/ People Profile

via Export Extended User Info.

deleted.JPG

via Employee Profile / People Profile

nodatataa.png

 Summary of the solution steps:

1. Admin center->Go to Export Extended User Information -> Select Background Information -> Export Extended Data only.
2. Admin center->Go to Export Extended User Information -> Select Background Information -> Export Template.
3. Get the header file of the Background Element that you want to delete the data.
4. Copy it in a blank .csv file wihout any data.
5. Admin center->Import Extended User Information > select option " Import by overwritting existing data" > Import the CSV Created in above step.

Warning: This will delete backgaround information selected for all users in the instance except for invalid users.

Keywords

KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EP , People Profile , How To

Product

SAP SuccessFactors HCM Core 1611