SAP Knowledge Base Article - Public

2414291 - EC Integrated Compensation : Employee appears without Hire Date in Compensation Form

Symptom

New Hire or Re-hire user appears in Compensation form without Hire date.

Environment

SuccessFactors Compensation

Reproducing the Issue

  • Proxy as Manager and check the form to verify Hire date column blank.

Cause

  • Employment Information is effective dated, So If Hire date is later than the effective date selected in the Compensation template then EC will not send the data to Compensation.

 Example:

1) effective date in template configured as effectiveDate="2016-12-01".

 

 2) start date in Employment Details is 12/5/20163) "Hire Date" is mapped to Employment Details as the following

 

         <comp-ect-input-field-map componentType="employmentInfo" fieldName="start-date"/>

 

 Please note that Employment Details is also effective dated. As start date of is after the effective date in template("2016-12-01"),  EC API considers this user without effective employmentInfo on that day and returns nothing.

 

Resolution

  • Make Sure that Effective Date Selected in template is after Start date/Hire Date of all the new Hires/re-Hires to avoid this issue.

See Also

Note To Support Engineers: Check Internal note for Jira where Engineering confirmed this behavior.

Keywords

  • Hire Date
  • Employment information
  • EC integrated
  , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Compensation 1611 ; SAP SuccessFactors Compensation 1702