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2414327 - Subprocess of CrystalReports2016ProcessingServer failed to start on Redhat Linux 7.1 Server


  • Crystal Report cannot be viewed or scheduled in CMC or BI launch pad (even a blank report).
  • Error The viewer could not process an event. An error occurred while creating a subprocess in the processing server. [RCIRAS604] --- Error Code:0 [CRWEB00000119] encountered.
  • Error A sub process in the processing server was forced to terminate. (RCIRAS0622) is found in var messages log.
  • Error ras21-core: caught CORBA_SystemException. reason <System error> is found in e2e trace logs.
  • Error when get DNS machine name, please check whether the IP address of the DNS server is configured correctly is found in RAS log.
  • All servers are running and enabled in CMC, but the subprocess of CrystalReports2016ProcessingServer failed to start.



  • SAP BusinessObjects Business Intelligence Platform (BI) 4.2 Support Pack (SP) 03 Patch 2 (Patch 3.2)
  • SAP Crystal Reports (CR) 2016 Support Pack (SP) 03 Patch 2 (Patch 3.2)
  • Redhat Linux (RHEL) 7.1


SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Crystal Reports 2016


Subprocess, CrystalReports2016ProcessingServer, RAS, child process, RCIRAS604, CRWEB00000119, dns server, ip address, nsswitch, CORBA_SystemException. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , Problem

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