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2414360 - Unable to release order "System status REL is active" (BS 013)

Symptom

  • Order has Released status set but the release flag is also available. 

Unable to release order.png

  • This results in the completion options for the order to be unavailable. (Order > Functions > Complete)

Unable to release order .png

  • If you try to click the release flag again, the system gives the following errors.

The business transaction cannot be carried out.

Unable to release order 1.png

System status REL is active (ORD XXXXXXXX)

Unable to release order 2.png

 This can also affect other order status such as TECO, CNF, PCNF etc.


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Environment

  • SAP ERP Plant Maintenance (PM)
  • SAP SAP ERP Customer Service (CS)
  • SAP R/3
  • SAP R/3 Enterprise
  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA, on-premise

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

IW31, IW32, IW33, PM, Order, Maintenance, Service, Release, Flag, BS013, BS 013, Inconsistent, Green Flag, REL, TECO, 157070, ZIPHAS00 , KBA , PM-WOC-MO , Maintenance Orders , CS-SE , Service Execution , Problem

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