Symptom
- A system which runs on SAP ASE database suddenly crashes.
- A corresponding error in the ASE errorlog is a signal 11 (SIGSEGV) in the module lock__draincache() or lock__fillcache_work():
- Current process (...) infected with signal 11 (SIGSEGV)
Address 0x0x0000000000ea6b2f (lock__draincache+0x8f)
followed by a stack trace referencing functions:
lock__draincache
lock_release
do_bt_release_rlocks
bt__splitleaf
bt__insert_into_leaf
Note: A complete stack trace is available under Attachments.
- Current process (...) infected with signal 11 (SIGSEGV)
Address 0x0x0000000000e19778 (lock__fillcache_work+0x158)
followed by a stack trace referencing functions:
lock__fillcache_work
lock__fillcache
lock_do_logical
- The terminated processes (sid) hit this signal 11 when holding spinlock rlockobjpool_spin, hence ASE crashes:
Spinlocks held by kpid 12345678
Spinlock Resource->rlockobjpool_spin
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Environment
- SAP Adaptive Server Enterprise (ASE) 15.7 and 16.0 for Business Suite
- SAP Adaptive Server Enterprise (ASE) 15.7 and 16.0
Product
SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0
Keywords
CR804839, CR#804839, 804839, SEGV, segmentation, storage, access, violation, fault, segfault, kisignal, stacktrace, registers , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BW-SYS-DB-SYB , BW on Adaptive Server Enterprise , Bug Filed
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