SAP Knowledge Base Article - Public

2414671 - Error: BaseQuestionHandler.isCorrect( - PQE


The following error is received while completing an Exam created using Plateau Questions Editor (PQE)

ErrorLogUtil - Ticket=1509422;java.lang.NullPointerException: while trying to get the length of a null array loaded from local variable 'correctAnsArr' at

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Learning Management System

Reproducing the Issue

  • The issue is most likely caused by an error in the question import file.
  • The exact cause is unknown, thus the error is not readily reproducible.


The error is caused by a question that does not have a correct answer selected.



To identify the question which does not have any correct answer selected, admin will need to review all questions assoicated to the exam.


SF, Success Factors, Plateau Question Editor, LMS, PQE Error , KBA , LOD-SF-LMS-PQE , LMS Plateau Question Editor and Evaluation , LOD-SF-LMS , Learning Management System , Problem


SAP SuccessFactors Learning all versions